common room

Returns & Exchanges

We want you to love your purchase. If something isn't right, we're here to help.

Return Policy

We accept returns within 30 days of delivery for a full refund to your original payment method.

Items must be:

  • Unworn and unwashed
  • In original condition with all tags attached
  • In original packaging

Exchanges

Need a different size? We offer free exchanges on all domestic orders. Simply initiate a return and place a new order for the size you need. We'll refund your original purchase once we receive the return.

How to Start a Return

1

Email Us

Send an email to returns@commonrm.com with your order number and reason for return.

2

Get Your Label

We'll send you a prepaid return label within 24 hours.

3

Ship It Back

Drop off your package at any carrier location. Keep your tracking number.

4

Get Refunded

Refunds are processed within 5-7 business days of receiving your return.

Non-Returnable Items

  • Final sale items (marked as such)
  • Underwear and swimwear
  • Items purchased during special promotions (unless defective)